Medical Disclaimer
Medza provides access to doctor-guided healthcare services and general healthcare information online.
Last updated: October 2026
1. General information
Information published on the Medza website, including articles, educational content, service descriptions and other materials, is provided for general informational purposes.
General information on this website is not intended to replace an individualized consultation, medical examination, diagnosis or treatment from a qualified healthcare professional.
Medical information can change over time and may not apply to every person or medical situation.
2. Online medical consultations
Where available, Medza may facilitate online consultations with registered medical professionals.
An online consultation is not necessarily equivalent to an in-person examination. Depending on the circumstances, a medical professional may determine that an in-person examination, diagnostic test, specialist consultation or other form of care is more appropriate.
The medical professional providing your consultation is responsible for applying their independent professional judgment to your individual circumstances.
3. No guarantee of treatment or prescription
Completing a consultation does not guarantee that you will receive a particular diagnosis, treatment, medication or prescription.
Any treatment recommendation or prescription is determined by the relevant registered medical professional based on the information available to them and their professional judgment.
4. Accuracy of information you provide
Your healthcare professional relies on the information you provide during the consultation.
You should provide complete and accurate information about your symptoms, medical history, existing conditions, medications, allergies and any other information relevant to your care.
You should inform the medical professional if information previously provided becomes inaccurate or changes.
5. When online care may not be appropriate
Online healthcare may not be appropriate for every condition or situation.
A medical professional may recommend an in-person consultation, diagnostic testing, specialist referral or another form of care where they consider it appropriate.
The availability of an online consultation does not mean that a particular condition can or should be managed entirely online.
6. Emergency medical situations
If you are experiencing a medical emergency, severe symptoms or a situation requiring immediate medical attention, contact your local emergency medical service or go to the nearest appropriate emergency department.
Do not delay emergency medical care while waiting for an online consultation or response through Medza.
7. Medicines and treatment
Medicines and treatments may have risks, side effects, contraindications and interactions.
You should use medicines only as directed by the relevant healthcare professional and in accordance with applicable instructions.
Do not start, stop or change a prescribed medicine or treatment based solely on general information published on the Medza website.
8. Individual medical advice
Content on the Medza website should not be interpreted as individualized medical advice unless it is specifically provided to you by a registered medical professional as part of an appropriate consultation.
Information about a condition, medicine, treatment or healthcare category may not be suitable for your individual circumstances.
9. Healthcare professionals
Healthcare professionals providing consultations through Medza are responsible for their professional clinical decisions and the care they provide within the scope of their professional practice.
Medza facilitates access to online healthcare services but does not replace the professional judgment of the registered medical professional conducting your consultation.
10. Privacy and healthcare information
Healthcare consultations may require you to provide personal and health-related information.
Information about how Medza collects, uses, stores and shares personal information is provided in our Privacy Policy.
11. Third-party information
Medza may reference information, services or resources provided by third parties.
The inclusion of a third-party resource does not necessarily constitute an endorsement or guarantee of its accuracy, availability or suitability for your individual medical circumstances.
12. Contact
If you have questions about this Medical Disclaimer or Medza’s healthcare services, contact us at:
medza
ajwa road, vadodara
Gujarat, India
Email: support@medza.in